MTN closes offices nationwide, asks customers to use digital channels

MTN Nigeria on Tuesday announced the closure of its shops across the country, asking its customers to use its digital channels for any support they may need.

Although the company did not give any reason for the closure, this may not be unconnected with the eruption of violence at some of its shops on Monday as customers besieged its support centres to unbar their lines that have been blocked over NIN-SIM linkage issues.

Millions of lines were barred by telecom operators including Airtel, Globacom, and 9mobile over the weekend in line with the directive of the Nigerian Communications Commission (NCC).

In a terse notice to its subscribers posted on its Customer Care handle on X, MTN said: “Please, be informed that our shops nationwide will be closed today, 30th July. We are available 24/7 to support you via our digital channels.”

The company, however, did not state when the shops would be reopened.