Breach of customer’s data: NDPC fines Fidelity Bank N555.8m

The National Data Protection Commission(NDPC) has fined Fidelity Bank Plc the sum of N555.8 million for alleged breaching of its customers’ data.

Vincent Olatunji, National Commissioner, NDPC, made the disclosure at the Validation Workshop on the Nigeria Data Protection Act General Application and Implementation Directive on Wednesday in Abuja.

Olatunji stated that the tier one bank violated the NDP Act, 2023, and the NDPR, 2019 on data breach and was fined the amount being 0.1 per cent of the Bank’s annual gross revenue in 2023.

The CEO said the fine which represents the highest fine to be issued by the commission was aggravated by the bank’s arrogance and poor cooperation during its investigation.

“Data protection compliance is important and we have stated that non-compliance will be punished. We have penalties that range from N10 million or up to two per cent of gross earnings for the previous year.

“But our approach has been creating awareness and letting people know what we are supposed to be doing and most of the breaches we try to look at the level of breach, impact, and the number of data subjects affected and the level of cooperation by the organisation involved on the remuneration fee.

“Since we started, the major penalty we issued was yesterday (Tuesday) on fidelity bank. For the violation of the NDP Act, 2023, and the NDPR, 2019, we issued a fine of N555.8 million and they have to pay.

“We have observed serious breaches and we have been working with them, investigating the issue since April 2023. But by the time we finalised our findings, they became arrogant and we decided to issue a full penalty on them which is about 0.1 per cent of their earnings for 2023.

“This is to be paid within 14 days upon the receipt of this Notice,” he stated.