The Association of Licensed Telecommunication Operators of Nigeria, ALTON, has revealed that the Nigerian Communications Commission, NCC has mandated the telecom operators to simplify tariff mandate and make them more transparent and easier for subscribers to understand.
This is also as he assured Nigerians of significant improvements in service quality following the recent 50 per cent tariff review in the telecommunications sector. Speaking as a guest of one of the national Televisions on Tuesday, Chairman of ALTON, Engr. Gbenga Adebayo emphasized that the review is a necessary step towards sustaining the industry and enhancing network performance.
Adebayo explained that the tariff review reflects current economic realities, including rising operational costs and inflation.
He said: “In the past 12 years, there has been no tariff adjustment, even as costs for diesel, energy, and other operational inputs have surged.
“The previous rates were no longer sustainable, and the industry faced the risk of collapse. This review ensures that tariffs are reflective of market dynamics and commensurate with the cost of providing services.”
He also clarified that the review followed due process and regulatory provisions. Adebayo added: “Our regulator doesn’t set prices but ensures they align with market forces. This adjustment is the result of comprehensive engagement with the government and our regulator, making it both transparent and necessary.”
Speaking further, Adebayo assured Nigerians that the tariff adjustment will translate into better services.
According to him: “We are committed to optimizing our networks, upgrading systems, and improving service delivery. The government has also mandated us to simplify tariffs, making them more transparent and easier for subscribers to understand,” he noted.
He explained: “Immediate steps include addressing quick fixes to improve service quality and deploying new systems to enhance network performance.
“While there are consequences of delayed investments in the sector, this tariff review provides a much-needed opportunity to restore and improve infrastructure,” he stated.
The ALTON chairman emphasized the need for a stable foreign exchange market to ensure smooth operations and attract foreign direct investments, FDI.
“Many of our obligations were contracted at previous exchange rates but must now be serviced at current rates. Stability in the currency market will allow us to better manage these obligations and attract the investments needed to grow the sector,” Adebayo said.
He expressed optimism that the tariff review would restore investor confidence, leading to more job creation and economic growth.
“A strong telecom sector is vital to commerce, banking, education, health, and other critical sectors. By strengthening our foundation, we will continue to drive Nigeria’s economy forward,” he added.
Acknowledging the challenges faced by subscribers, Adebayo called for understanding and support. “What hasn’t increased in the last 24 months? These adjustments are a reflection of global economic realities, not arbitrary decisions. We are the backbone of other infrastructures, and a thriving telecom sector is crucial to national development,” he emphasized.
He assured the public that the industry is on the path to recovery and growth.
“We are committed to building on past progress, providing better services, and creating opportunities for economic transformation. With this review, the future looks brighter for the telecom sector and, by extension, the Nigerian economy,” he maintained.
